Privacy Policy
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Introduction
Precision Plumbing Heating and Cooling (ABN: 99209706003) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information.
Information We Collect
- Personal Information: We may collect personal details such as your name, address, phone number, and email when you contact us for services, request a quote, or book a service.
- Payment Information: When you make a purchase or payment, we may collect billing information to process your transaction.
- Website Usage Data: We collect information on how you use our website, including IP addresses, browser types, and pages accessed, through cookies and other tracking technologies.
How We Use Your Information
- To provide and manage our services, including customer support.
- To process payments and manage transactions.
- To improve our website and services based on user behavior and feedback.
- To send promotional materials, updates, and special offers, if you have opted to receive them.
Disclosure of Your Information
We do not sell your personal information to third parties. However, we may share your information with:
- Service providers who assist in our operations (e.g., payment processors, IT services).
- Legal entities if required by law, or to protect our rights and property.
Security
We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. However, no internet transmission is completely secure, so we cannot guarantee absolute security.
Your Choices
- Opt-Out: You may opt-out of receiving marketing communications at any time by following the unsubscribe link in our emails or contacting us directly.
- Access and Correction: You have the right to access and correct any personal information we hold about you.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website, and we encourage you to review this policy periodically.
Contact Us
For any questions or concerns about this Privacy Policy, please contact us.
